{"id":11,"date":"2025-05-17T11:32:29","date_gmt":"2025-05-17T11:32:29","guid":{"rendered":"http:\/\/silkystyletrendz.in\/SilkyStyleTrendz\/?page_id=11"},"modified":"2025-05-17T11:32:29","modified_gmt":"2025-05-17T11:32:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/silkystyletrendz.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><\/p><p><strong>No Return Policy<\/strong><\/p><p>At Silky Style Trendz, we strive to provide the best quality products and customer experience. Please note that <strong>we do not accept returns on any orders<\/strong> once they are confirmed and shipped.<\/p><p>We strongly encourage our customers to carefully review product details, sizes, and specifications before placing an order.<br><br>You can always contact us for any return question at\u00a0<a href=\"mailto:ddrsgroup00@gmail.com\">suhagiyaanadh2004@gmail.com<\/a>.<br><\/p><p><strong>Exceptions \u2013 Damaged, Defective, or Incorrect Items<\/strong><\/p><p>While we do not accept returns for general reasons, we will evaluate and resolve issues related to:<\/p><ul class=\"wp-block-list\"><li>Items received in damaged condition<\/li>\n\n<li>Defective products<\/li>\n\n<li>Wrong items sent<\/li><\/ul><p>If you face any of the above issues, please contact us within <strong>48 hours<\/strong> of receiving order at <a href=\"mailto:ddrsgroup00@gmail.com\">suhagiyaanadh2004@gmail.com<\/a>, <br>along with:<\/p><ul class=\"wp-block-list\"><li>Order number<\/li>\n\n<li>Photos or video of the issue<\/li>\n\n<li>Description of the problem<\/li><\/ul><p>We will inspect your request and, if approved, offer a replacement, exchange, or refund.<\/p><p><strong>Non-Returnable \/ Non-Refundable Items<\/strong><\/p><ul class=\"wp-block-list\"><li>All regular and sale items are <strong>final sale<\/strong><\/li>\n\n<li>We do not accept returns for reasons such as change of mind, dislike of product, or incorrect selection<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\"><strong>European Union \u2013 14-Day Cooling Off Period<\/strong><\/h5><p>If your order is being delivered to a country in the <strong>European Union<\/strong>, you are entitled by law to cancel or return the order within 14 days without providing a reason. However, the product must be:<\/p><ul class=\"wp-block-list\"><li>Unused and in original packaging<\/li>\n\n<li>Accompanied by the original receipt or proof of purchase<\/li><\/ul><p>Contact us at <strong><a href=\"mailto:ddrsgroup00@gmail.com\">suhagiyaanadh2004@gmail.com<\/a><\/strong> to initiate this process.<\/p><p><strong>Refunds (If Applicable)<\/strong><\/p><p>Refunds are only issued in the following cases:<\/p><ul class=\"wp-block-list\"><li>Approved claims for damaged, defective, or incorrect items<\/li>\n\n<li>Orders canceled before shipping (if applicable)<\/li><\/ul><p>If your refund is approved, it will be processed to your original payment method within <strong>10 business days<\/strong>. Please allow additional time for your bank or payment provider to complete the transaction.<\/p><p>If more than <strong>15 business days<\/strong> have passed since your refund was approved, contact us at <a href=\"mailto:ddrsgroup00@gmail.com\">suhagiyaanadh2004@gmail.com<\/a>.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Contact Information<\/strong><\/h3><p>If you have any questions about our refund policy, feel free to contact us:<\/p><p>\ud83d\udce7 <a href=\"mailto:ddrsgroup00@gmail.com\">suhagiyaanadh2004@gmail.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>No Return Policy At Silky Style Trendz, we strive to provide the best quality products and customer experience. Please note that we do not accept returns on any orders once they are confirmed and shipped. We strongly encourage our customers to carefully review product details, sizes, and specifications before placing an order. You can always&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/silkystyletrendz.in\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}